Shipping policy

Shipping Policy

Thank you for shopping with us!

We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive a confirmation email once your order has been shipped, including tracking information (if available).

Shipping Time

Estimated delivery times may vary depending on your location:

Domestic Shipping: 2–7 business days.
International Shipping: 7–21 business days (depending on the destination and customs clearance).

Please note that delivery times are estimates and may be affected by factors beyond our control.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any available free shipping promotions will be clearly displayed during checkout.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email (where available) so you can monitor your shipment.

Delays

While we strive to deliver all orders on time, unexpected delays caused by carriers, weather conditions, customs, or other unforeseen circumstances may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with any issues, please contact our customer support as soon as possible. We will work with the shipping carrier to help resolve the issue.